Last Updated: July 14, 2026

Thank you for choosing Akshora. We are committed to delivering every order safely, securely, and on time. This Shipping Policy explains how we process, ship, and deliver products purchased through the Akshora website.

1. General Information

Akshora specializes in premium furniture, modular kitchens, wardrobes, office furniture, and home interior solutions. Every order is carefully packed and dispatched to ensure it reaches you in excellent condition.

2. Shipping Locations

We currently deliver across most cities and towns in India.

Service availability depends on your delivery PIN code. You can verify delivery availability during checkout or contact our customer support team for assistance.

3. Delivery Timeframes

Estimated delivery timelines are as follows:

• Ready-to-Ship Products: 5–10 business days.
• Made-to-Order Furniture: 15–30 business days.
• Modular Kitchens, Wardrobes & Customized Interiors: 20–45 business days, depending on design approval, production, and installation requirements.

Please note that these timelines are estimates and may vary due to product availability, transportation conditions, weather, or other unforeseen circumstances.

4. Shipping Charges

• Standard shipping charges, if applicable, will be displayed during checkout before payment.
• Selected products or promotional offers may qualify for Free Shipping.
• Additional shipping charges may apply for remote locations, difficult access areas, stair carry, or locations without lift access.

5. Order Tracking

Once your order has been dispatched, you will receive shipment details via email, SMS, or WhatsApp (where applicable), allowing you to track your order status.

6. Delivery & Installation

Delivery Scheduling

Our logistics partner or Akshora representative will contact you to schedule a convenient delivery date and time.

Installation

For selected products, including modular kitchens, wardrobes, and large furniture items, professional installation services may be provided by Akshora or our authorized installation partners.

Installation will be scheduled after successful delivery of the product.

7. Delivery Inspection

Upon receiving your order, we recommend that you:

• Inspect the packaging before accepting delivery.
• Check the product for any visible damage.
• Report any transit damage or missing items within 48 hours of delivery.
• Record an unboxing video whenever possible to help us process claims quickly.

8. Changes to Delivery

If you need to change your delivery address or reschedule your delivery, please contact our Customer Support Team at least 24 hours before the scheduled delivery.

While we will make every effort to accommodate your request, changes cannot be guaranteed once the shipment is in transit.

9. Unsuccessful Delivery Attempts

If delivery cannot be completed because the customer is unavailable or the delivery address is incorrect, our delivery partner will attempt to reschedule the delivery.

Additional delivery or storage charges may apply after multiple unsuccessful delivery attempts.

10. Delivery Delays

Although we strive to deliver every order within the estimated timeframe, delays may occur due to:

• Weather conditions
• Transportation disruptions
• Public holidays
• Government restrictions
• Manufacturing delays for customized products
• Natural disasters or other events beyond our reasonable control

Akshora shall not be liable for delays arising from such circumstances.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Akshora Customer Support

Email: support@akshora.com

Phone / WhatsApp: +91-8770870776

Business Hours: Monday to Saturday | 10:00 AM – 6:00 PM (IST)

Akshora reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon publication on this website.